Installation & technical trades
AI receptionist & agentic automation for solar installers
You do not need more callers, you need to drop fewer enquiries. The agent qualifies every lead in full and books the survey while you are on a roof.
Sound familiar?
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You are on a roof or in a dormer — answering is not just awkward, it is unsafe.
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Half-qualified leads cost you two extra calls before you can give any indication.
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Yield complaints from existing customers come in on the same number as new enquiries.
What the agent does
From missed call to booked job
Answer and establish urgency
The agent answers 24/7 and separates new enquiries from service complaints. Yield issues and inverter faults get their own route, with the installation date attached.
Appointment in your calendar
For the survey the agent reads out your free slots and books directly, with the address, roof area, number of storeys and whether access equipment is needed.
Summary on WhatsApp
The enquiry reaches your inbox complete: property type, year, roof covering, orientation, estimated annual consumption in kWh, whether an inverter is already fitted, and the budget.
Every caller recorded
Every caller lands in your CRM with the reason for the call. Anyone who does not buy now is on the list for the next campaign — which in this market is the whole difference.
Answers from your knowledge base
Questions about feed-in, net metering, payback time, warranty periods and lead times come from your knowledge base, in your wording and with your caveats.
Advantages
Complete leads, not half ones
An enquiry with roof area, orientation and annual consumption can be priced immediately. That saves a ten-minute call per lead.
Service and sales kept apart
A customer complaining about yield does not want a sales pitch. The agent routes them to your service flow with the install date and system details attached.
Reachable without leaving the roof
The phone does not have to come up the ladder. Everything is answered and you pick up a list of complete enquiries afterwards.
Less marketing spend leaks away
Ads generate callers outside office hours. Every unanswered caller is budget you have already paid for and thrown away.
Drawbacks and limits
We list the drawbacks because otherwise you discover them after buying. Each one comes with how we handle it.
Self-reported estimates stay estimates
A caller who says "a normal roof" has told you nothing. The agent asks for a photo and an address, but the real assessment is still the survey.
Regulation changes faster than your knowledge base
Net metering and feed-in charges shift. The agent says nothing that is not written down, but that also means you have to update it after every policy change.
Large commercial projects do not fit a script
An 800-panel commercial roof is not a phone intake. There the agent only books a call with you — which is correct, but is not automation.
Frequently asked questions
Does the agent ask enough to allow a first estimate?
You define the question set. In practice address, property type, roof covering, orientation, annual consumption and budget are enough for a first estimate — and the agent asks all of them every time, including late at night.
Can the agent tell service apart from sales?
Yes. Existing customers are recognised from their details and routed to service; new callers go to sales. Each route has its own questions and its own destination.
Can callers send photos of the roof?
Yes, the agent texts a link during the call. The photo is attached to the lead so you can see what you are dealing with before the survey.
What happens to callers who are not ready to buy?
They are still recorded as leads, with the reason they hesitated. That is the list where your next campaign performs best.
Also relevant
Electricians
Separate fault reports from schedulable work, and capture every request in full.
HVAC & heat pumps
Absorb breakdown peaks, schedule servicing and fully qualify heat pump enquiries.
Roofers
Absorb storm peaks, triage active leaks and log damage reports in full.
Ready to stop missing callers?
Tell us how your phone runs today and we will show you in a demo what the agent does in your situation.