Construction & maintenance
Machine noise, wet hands and a full trailer: answering is not happening. The agent qualifies every garden job and books the visit before you are back at the van.
Machine noise makes answering impossible in exactly the hours people ring.
Maintenance customers all ring in March, while your schedule needs filling all year.
Small jobs take as long on the phone as big ones and pay far less per call.
What the agent does
The agent answers and qualifies the garden: area, type of work, rear access, how much waste removal is needed and whether it is one-off or maintenance.
The visit is booked into your calendar at a time that fits that day’s route, so you are not crossing your own area twice.
You receive the enquiry with photos and the measurements the customer gave, so you can judge materials and waste removal.
Maintenance contracts are actively spread across the year: the agent proposes periods in the weeks where you still have capacity, rather than everything in spring.
Questions about maintenance plans, waste charges, coverage area and whether you also do paving or edging come from your own knowledge base.
The hours you could not possibly answer are the hours consumers ring. In this trade that gap is the most expensive one.
The agent can propose periods based on your remaining capacity, so autumn does not sit empty.
Because the address is known at booking, the agent can cluster visits by area. Less driving per job.
A question about four metres of hedge takes as long on the phone as a full garden build. Now it costs you nothing.
We list the drawbacks because otherwise you discover them after buying. Each one comes with how we handle it.
Self-reported measurements are rarely right. The agent asks for photos and books a visit; it does not pretend it can price.
What should go in the garden is a conversation, not an intake. The agent notes the wishes and leaves the advice to you.
The agent loses no callers in March, but your capacity does not grow. You get a longer waiting list instead of missed opportunities.
Yes. You state how many maintenance visits you can take per week and which weeks have room; the agent proposes slots inside that instead of booking everything in spring.
Yes, as a standard question: rear access, gate width, whether material has to go through the house and whether there is room for a trailer. That determines your kit and your time.
Yes. The agent checks the postcode against your area and, for an address outside it, explains that it is not a fit rather than booking a visit you later cancel.
Yes, with a separate route and a longer intake. Commercial clients get different questions from consumers and can be transferred straight to you.
Qualify enquiries, book site visits and fill your schedule into the winter season.
Filter enquiries on scope and budget, and book only the visits worth making.
Separate absences, new enquiries and complaints, and route each to the right person.
Tell us how your phone runs today and we will show you in a demo what the agent does in your situation.