Professional services
AI receptionist & agentic automation for law firms
You are in court or in a meeting and the phone keeps ringing. The agent answers, runs intake to your steps and books only the matters that belong with your firm.
Sound familiar?
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During a hearing or a client meeting you cannot answer, as a matter of principle.
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Many callers are in the wrong practice area, and you only find out ten minutes in.
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A client in distress who reaches voicemail rings the next firm — and does not come back.
What the agent does
From missed call to booked job
Answer and establish urgency
The agent answers and runs a first intake to your steps: practice area, short description of the matter, parties involved, whether any deadlines are running and whether another lawyer is already instructed.
Appointment in your calendar
From the parties named, the agent can run a first conflict-of-interest check against your existing matters before any consultation is booked.
Summary on WhatsApp
If the matter fits, the agent books the intake consultation in the right lawyer’s calendar, noting practice area and urgency.
Every caller recorded
If it does not fit, the agent explains that and refers on according to your list — courteously, and without costing you time.
Answers from your knowledge base
Questions about hourly rates, legal aid, legal expenses insurance and typical timelines come from your own knowledge base.
Advantages
No client lost to voicemail
Someone ringing with a bailiff at the door does not wait. Answering instantly is a real competitive advantage in this market.
Practice area established before intake
A conversation about a matter outside your firm costs half an hour. The agent filters that in advance.
A first conflict check before the call
Capturing the names of involved parties at first contact is simply good practice — and it is exactly what an agent does consistently.
Confidentiality inside the EU
Calls are not recorded, only transcribed, and you can switch that off. All processing and storage takes place within the EU.
Drawbacks and limits
We list the drawbacks because otherwise you discover them after buying. Each one comes with how we handle it.
Legal advice is excluded, and must stay excluded
The agent gives no substantive assessment of any matter. That is a hard boundary, not a temporary limitation — which means some callers still have to wait for you.
Emotionally heavy matters need a person
Family law, criminal defence and victim cases rarely start with a structured conversation. For those routes you can skip intake and transfer immediately.
Confidentiality needs explaining to clients
Some clients will want to know who is listening. You have to be straightforward about that in your privacy notice and first conversation — that is work that comes with it.
Frequently asked questions
Does the agent give legal advice?
No, never. It qualifies, establishes the practice area and books a consultation. Every substantive question gets the same answer: the lawyer will address that at intake.
Can the agent run a conflict check?
A first pass: it captures the names of involved parties and can compare them against your existing matters. The definitive conflict assessment always stays with the firm.
What about confidentiality and GDPR?
Calls are not recorded — only a text transcript is kept, and you can switch that off entirely. All data is processed and stored within the EU, and records can be deleted per matter.
Can the agent book into the right lawyer’s calendar?
Yes. Based on the practice area it selects the relevant lawyer’s calendar and books inside the blocks reserved for intake.
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Ready to stop missing callers?
Tell us how your phone runs today and we will show you in a demo what the agent does in your situation.