Health & personal care
Your hands are in someone’s hair or under a lamp. The agent books the next client, reschedules appointments and refills cancellations.
You cannot answer during a treatment, and treating is the whole day.
Clients ring in the evening to book, exactly when the salon is closed.
An hour cancelled is an hour of revenue you never get back.
What the agent does
The agent books treatments into the right calendar with the right duration: a cut, a colour, gel nails and a ninety-minute treatment are not the same block.
Cancellations and reschedules are processed immediately, and the freed slot can be actively offered to clients on your waiting list.
When booking, the agent asks for the preferred stylist and any specifics — allergies, previous colour work, desired length — so you are prepared.
Every caller gets a confirmation and an SMS reminder, which measurably reduces no-shows.
Questions about treatment prices, home visits, gift vouchers and opening hours come from your own knowledge base.
Clients plan their lives in the evening. Every booking you miss now goes to the salon that was reachable.
A ringing phone during a colour treatment costs time and attention. Not any more.
An hour-long gap is a treatment. The agent can work your waiting list the moment it appears.
SMS reminders are the cheapest measure there is against empty chairs.
We list the drawbacks because otherwise you discover them after buying. Each one comes with how we handle it.
What a colour will do to someone’s hair is a conversation with the stylist. The agent notes the wish and books consultation time rather than advising.
For some regulars the chat while booking is part of the experience. You can let known numbers transfer straight through while you are open.
If the agent books wrong durations, your day jams. You have to define treatments and timings properly first — one-off work, but work.
Yes. You define duration per treatment and availability and specialisms per stylist; the agent books inside that and respects the client’s preference.
Yes, outbound. On a cancellation it contacts waiting-list clients with the freed slot and books the first to confirm.
Yes, by SMS or WhatsApp, at the moment you set — 24 hours ahead, for example. Clients can reschedule through the same route.
Yes, the prices you put in the knowledge base, per treatment. It calculates nothing and invents no discounts or packages.
Tell us how your phone runs today and we will show you in a demo what the agent does in your situation.